Technical Support

• Level ½ support: basic technology and troubleshooting
• Level 1 support: telecom, multimedia, connectivity, gaming, 
  electronics, hardware, peripherals, mobile phones, software
• Level 2 support: networks and systems, low level VOIP and SIP
• Level 3 support: advanced networking, routing, diagnostics, integration
• Level 4 support: highest level IT / networking and system support requirements